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Shopping Online In Canada: Shipping & Returns At Your Favourite Stores, Everything You Need To Know

zara-bag

I do very much enjoy the ritual of going into a store, flipping through racks and trying on clothes, but sometimes, I just don’t have that extra time. Throw in the fact that stores are often missing my size (the worse when you see something cute and they don’t have our size), I’m trying my best to shop more online.

Couple things that matter to me when shopping online. Free shipping – cause really, who wants to pay for shipping. Even though you save time going physically to the store (and gas if you’re driving), that’s something you just don’t want to pay for, am I right? And then of course, the return policy. Can I easily return the item and not spend a fortune doing so (more shipping concerns).

Here I’ve put together a round-up of our favourite stores and their shipping fees to Canada and their ease of returns.

ZARA: Free shipping over $50 CAD. Free returns by mail or in-store.

Sephora: Free shipping on orders over $75 CAD, $7.95 for standard shipping. Returns in-store. By mail, customer’s responsibility.

Aldo: Sign-up for their email newsletter and get 10% off. Free shipping over $70. Free returns by mail or in-store.

Forever 21: Free shipping on orders of $60 CAD or more. And keep your eyes peeled cause they’ll often have weekends where there are no minimums for free shipping or a minimal purchase (i.e. $21 CAD). Store credit for returns in-store. Full refunds are offered via mail, but return shipping is customer’s responsibility. Any discount code used makes the merchandise final sale.

Gap: Free shipping on orders over $50 CAD. Free returns by mail or in-store.

Banana Republic: Free shipping on orders over $50 CAD. Free returns by mail or in-store.

Town Shoes: Free shipping on all orders (no minimum, limited time offer). Free in-store pick-up. Free returns in-store.

Aritzia: Free shipping on orders of $150 CAD or more.Free returns by mail or in-store.

Michael Kors: Free shipping and free returns online and in-store.

Joe Fresh: Get 10% when you sign-up for the newsletter, and free shipping on orders of $50 or more. Free returns in-store, by mail $8 shipping fee.

The Bay: Free shipping on orders of $99 CAD or more. Use Hudson’s Bay Credit Card and get free shipping on cosmetics and fragrances of $29 CAD or more. Free shipping in-store. By mail, customer’s responsibility.

Dynamite: Free shipping on orders of $50 CAD or more. Free returns in-store. By mail, customer’s responsibility.

lululemon: Free shipping, no minimum order. Free returns by mail or in-store.

Sport Chek: Free shipping, no minimum order. Free returns in-store. By mail, customer’s responsibility.

Chapters: Free shipping on orders of $25 CAD or more. Free returns by mail and in-store.

Little Burgundy: Free shipping on orders $75 CAD and more. Orders under $75 CAD, standard shipping $5. Free returns by mail and in-store.

Plenty: Free shipping on orders of $100 CAD and more. Free returns by mail and in-store.

La Senza: Free shipping plus 10% off for Club La Senza members ($10 card/year). Or $9 for standard shipping. Free returns in-store. By mail, customer’s responsibility.

Oak + Fort: Free shipping on orders $150 CAD and more. Store credit or exchanges on merchandise, no full refunds. Store credit and exchanges can be made in-store. Shipping back merchandise for store credit or exchange is customer’s responsibility.

Murale: Free shipping on orders of $75 CAD or more. Returns cannot be made in-store. Free returns by mail.

Victoria’s Secret: Shipping based on cost of merchandise, starting at $13.99 CAD for $0-$50. Free returns in-store. By mail, customer’s responsibility.

LOFT: $12.95 CAD standard shipping or $19.95 CAD express shipping on order of $125 CAD or more.

Nine West: Free shipping on orders of $75 CAD or more. Free returns in-store. By mail, customer’s responsibility.

American Eagle: Free shipping on orders $50 CAD or more. Under $50 CAD, $15 CAD fee. Free returns in-store. By mail, customer’s responsibility.

American Apparel: Free shipping on orders $60 CAD or more. Returns by mail, customer’s responsibility.

Club Monaco: Join newsletter for 15% off. Free shipping on orders of $150 CAD or more. Under 150 CAD, $8 fee. Free returns by mail and in-store.

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Reader's Comments

  1. Forever 21 only offers store credit for returns if done in-store. Full refunds are offered by mail but return shipping is not free. Also, any discount code you use makes the merchandise final sale. Buyer beware…

  2. Thanks for the extra F21 details JR.

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